Terms & Conditions
By accessing this website or engaging the services of 1001454787 Ontario Inc., operating as Axolotl Studio, you acknowledge and agree to be bound by the Terms and Conditions set forth below. These terms constitute a legally binding agreement between you and Axolotl Studio.
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BOOKINGS & PAYMENT
The booking requires a non-refundable retainer to secure your date. The retainer amount is 50% of the total. The remaining balance is due no later than 14 calendar days prior to the scheduled event.
Payments are accepted via Interac e-Transfer or major credit cards, subject to a 2.4% processing fee. Extended service hours may be available for an additional fee, subject to availability and must be approved and paid for prior to additional time commencing.
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​​CANCELLATION & FORCE MAJEURE
All retainers are non-refundable.
Cancellations made within 14 days of the event will result in forfeiture of all payments received.
In the case of force majeure (e.g., severe weather, natural disasters, or emergencies beyond either party’s control), Axolotl Studio will make reasonable efforts to reschedule once within 12 months of the original date, subject to availability. If rescheduling is not possible due to availability or is declined by the client, the retainer will be retained and no further amounts will be owed.
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​GUEST CONDUCT & DAMAGES
The client is responsible for any damages to equipment caused by misuse or inappropriate behaviour by guests (invited or uninvited). If equipment is deliberately interfered with, struck, tipped, or otherwise misused, Axolotl Studio may pause or terminate service immediately. In such cases, services are deemed rendered and no refunds will be issued. Axolotl Studio reserves the right to refuse service to any guest displaying unruly or unsafe behaviour.
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​​MEDIA USAGE
By booking and using our services, you grant Axolotl Studio permission to use photos and videos captured at the event for marketing, promotional, or social media purposes. To opt out, please contact us in writing before your event.
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​​GOVERNING LAW
These Terms are governed by the laws of the Province of Ontario and any applicable Federal laws of Canada.
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​​If you have any questions or concerns about this Terms and Conditions, please contact us at:
Axolotl Studio