Terms and Conditions
By accessing this website or engaging the services of Axolotl Studio, you acknowledge and agree to be bound by the Terms and Conditions set forth below. These terms constitute a legally binding agreement between you and Axolotl Studio.
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BOOKINGS & PAYMENT
The booking requires a non-refundable retainer to secure your date. The retainer amount may vary depending on the event type, typically 30%-50% of the total. The remaining balance is due no later than 14 calendar days prior to the scheduled event.
Payments are accepted via Interac e-Transfer or major credit cards through Square (subject to a 2.4% processing fee). Extended service hours may be available for an additional fee, subject to availability and pre-approval.
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CANCELLATION & FORCE MAJEURE
All retainers are non-refundable.
Cancellations made within 14 days of the event will result in forfeiture of all payments received.
In the case of force majeure (e.g., severe weather, natural disasters, or emergencies beyond either party’s control), Axolotl Studio will make reasonable efforts to reschedule once within 12 months of the original date, subject to availability. If rescheduling is declined or unavailable, all payments will be forfeited.
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​ACCESS, SPACE & POWER REQUIREMENTS
Clients are responsible for providing:
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An 8’ x 8’ area with at least 7.5’ ceiling clearance
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A 6ft long table (or two short tables)
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A standard electrical outlet within 10 feet of the setup
Delays or equipment issues caused by improper space, unsafe conditions, or power access are the responsibility of the client.​
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EQUIPMENT DOWNTIME
If Axolotl Studio is unable to provide a functioning photo booth for at least 80% of the scheduled time, a pro-rated refund will be issued based on actual service delivered.
In case of printer failure, clients will receive a digital gallery and the option for free printed photos with free shipping via an online platform.
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GUEST CONDUCT & DAMAGES
The client is responsible for any damages to equipment caused by misuse or inappropriate behaviour by guests (invited or uninvited). Axolotl Studio reserves the right to refuse service to any guest displaying unruly or unsafe behaviour.
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MEDIA USAGE
By booking our services and using the photo booth, you grant Axolotl Studio permission to use photos and videos captured at the event for marketing, promotional, or social media purposes. To opt out, please contact us in writing before your event.
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GOVERNING LAW
These Terms are governed by the laws of the Province of Ontario and any applicable Federal laws of Canada.
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If you have any questions or concerns about this Terms and Conditions, please contact us at:
Axolotl Studio